Privacy policy.

January 2025

At Connectflow, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. This policy is designed to comply with the Australian Privacy Principles as outlined in the Privacy Act 1988.

1. Information We Collect

  • Personal Information: When you contact us, register for an appointment, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, company details, and any other information you voluntarily provide.

  • Usage Data: We automatically collect data on how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit. This data helps us improve our website and services.

  • Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, although some parts of the site may not function as intended.

2. How We Use Your Information

  • To provide and improve our services and support.

  • To respond to your inquiries and manage appointments.

  • To send you updates, newsletters, or marketing communications, subject to your consent.

  • To analyze website usage and trends to better understand our audience and improve our user experience.

  • To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: Third-party vendors who assist in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.

  • Legal Compliance: When required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, subject to the terms of this Privacy Policy.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

Under Australian law, you have the right to access, correct, or request deletion of your personal information held by us. You can also opt out of receiving marketing communications at any time. To exercise these rights, please contact us using the details provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Connectflow Pty Ltd
Email: Contact@connectflow.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.